![]() If the product key was already issued, this is not anymore exchangeable for another product nor refundable. Do take note that a reporting a non working product key is very difficult to prove as the key can be validated officially. However, in extremely rare scenario that the product key was determined to be defective, you have an option to replace the product key or get a full refund as promised. The buyer will highlight the product key but mistakenly highlighted the space between “is” and “1111” thus, pasting *1111-2222-3333 where the asterisk (*) represents the copied invisible space. A common mistake that occurs in almost all cases of a non working product key is due to an invisible space accidentally copied when the buyer copy-pasted the product key.Įxample: The product key is 1111-2222-3333. ![]() Except as required by law, codes are nonrefundable.Once a product key is issued, it is not anymore refundable or exchangeable except in a very rare scenario wherein the product key was determined to be defective. Existing Gold, Game Pass for Console/PC members will be converted to Ultimate using a conversion ratio conversions are final. Check your game to see if Xbox Live Gold is required. If a game is removed from catalog, purchased in-game content requires separate game purchase. Terms: Games in catalog, features and service will vary over time, by region/platform, and may be retired. Cloud gaming in supported regions requires compatible device, games and controller. ![]() Windows 10 requires latest OS updates excludes S Mode and ARM. Requires: Download(s), system apps, significant storage, broadband (fees may apply), and Microsoft account (/msa). Play on: Xbox Series X|S, Xbox One, Windows 10, & (in select regions) on Android (cloud gaming). Includes Xbox Game Pass (for Console/PC) and Xbox Live Gold. Unless you cancel, you will be charged the then-current regular membership rate when the promotional period ends. ![]() Valid for new Xbox Game Pass Ultimate members only. ![]()
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